Our Policies

Refund Policy

At The Sales Centre (incl. Remote PA and Software Solutions divisions), we strive to provide the best service possible. Due to the nature of our service offerings, we do not offer refunds for services that have been rendered. This policy is designed to ensure fairness to both the customer and our business.

Refund Eligibility:

  • Refunds are not available for services that have already been provided or for partially completed services.
  • If you are dissatisfied with the service provided, please contact our customer service team at info@thesalescentre.co within 14 days of the service completion to discuss any concerns or issues.
  • In special circumstances, The Sales Centre may offer a partial or full refund at our discretion if service standards were not met.

Non-refundable Services:

  • All subscription-based services are non-refundable once billed.
  • One-time service purchases are non-refundable once the service has been initiated.

Contact Information:

For any inquiries regarding this policy or to request a review of your case, please contact us at info@thesalescentre.co.

Return Policy

As we provide services only, and not physical products, a return policy is not applicable. If you experience any issues with the services we offer, please reach out to our support team at info@thesalescentre.co to resolve your concerns. Our goal is to ensure that every customer is satisfied with the services provided.

Delivery/Shipping Policy

Since we offer digital or service-based solutions, there is no physical delivery of goods involved. Upon confirmation of your subscription or purchase, services will be delivered as follows:

Service Delivery:

  • Services will be delivered in accordance with the timelines agreed upon during the service purchase or subscription setup.
  • Any changes in delivery schedules will be communicated promptly via email or other appropriate communication channels.

Delays and Issues:

  • If any unexpected delays occur, we will notify you as soon as possible to reschedule or adjust timelines.
  • For subscription services, you will receive continuous access to the services during the active subscription period unless otherwise stated.

Cancellation Policy

At The Sales Centre, we offer flexibility in managing your subscription. Customers may cancel their subscription at any time, but please note that a 30-day notice period applies.

How to Cancel:

  • To cancel your subscription, please provide written notice via email to info@thesalescentre.co at least 30 days before your next billing cycle.
  • Cancellations will take effect at the end of the current billing period following the 30-day notice.

No Refunds for Partial Periods:

  • No refunds will be provided for partial months or unused portions of a subscription period.
  • You will continue to have access to services until the cancellation takes effect at the end of the billing cycle.
  •  

Terms and Conditions

These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to comply with these terms.

General Use:

  • By using our website and services, you agree that you are at least 18 years of age and legally capable of entering into binding contracts.
  • You agree not to use our services for any unlawful or prohibited purposes, including but not limited to harassment, fraud, or violation of intellectual property rights.

Service Terms:

  • Subscriptions will automatically renew unless canceled in accordance with our Cancellation Policy.
  • We reserve the right to modify our services, fees, or terms at any time. If any changes occur, we will notify you in advance.

Limitation of Liability:

  • The Sales Centre will not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of our services.
  • Our total liability for any claims related to the service shall not exceed the total fees paid by you in the previous 12 months.

Governing Law:

These Terms and Conditions are governed by the laws of the United Kingdom, as well as the United States. Any disputes arising out of or relating to these terms will be resolved in the courts of the abovementioned regions.

Promotion/Discount Policy

From time to time, The Sales Centre may offer promotions, discounts, or trials for new and existing customers. The following terms apply:

General Conditions:

  • Promotions are available for a limited time only and may not be combined with other offers unless specifically stated.
  • Discounts are applied at checkout and may require a promotion code.
  • Promotions are limited to one use per customer and may be subject to expiration dates or restrictions.

Trial Terms:


    • Any trial offer provided will automatically convert into a paid subscription at the end of the trial period unless canceled before the trial ends.
    • You may cancel your trial at any time within the trial period to avoid charges.